My TransACT > Account enquiry

Account enquiry

If you are having trouble understanding your bill, check out our Accounts FAQs. Otherwise, please fill out the enquiry form below, or contact our Customer Care team.

If this enquiry is urgent please call us on 13 30 61.

Billing and account details (option 6)
8.00am to 6.00pm Monday to Friday

Technical support (option 5)
8.00am to 9.00pm Monday to Friday
11.00am to 7.00pm weekends and public holidays

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